• Scheduling appointments and coordinating client visits
• Answering phones and providing program information to participants
• Providing front desk support and greeting families during visits
• Preparing documents and assisting with general program administration
The anticipated starting wage is between $20.58/hr and $22.18/hr.
**In addition to hourly rate, part-time positions will receive $2.61 per hour in lieu of fringe rate.**
Primary Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned.
- Operates the departmental computer database to maintain records of all Public Health activities; updates the database as needed to maintain current information; performs information query as needed; retrieves data to prepare, generate and submit charts and reports.
- Performs routine and non-routine clerical duties in support of the daily operations of the department; provides front desk coverage; creates and types a variety of documents, replies, file materials, payment requests, and license documents; creates, organizes and maintains patient files; maintains and organizes resource files; maintains department supplies and places orders as needed; processes mail.
- Receives incoming calls to the department; forwards calls to appropriate area or destination; takes messages as needed; provides technical information and assistance to customers; provides program information; schedules appointments for departmental staff.
- Assists in the development and creation of departmental program materials; edits news releases with County information and submits for review; prepares Public Health program materials for such topics such as available services and interoffice communication; prepares educational displays and materials; participates in educational presentations.
- Coordinates daily work activities; organizes and prioritizes work; monitors status of work in progress and inspects completed work; confers with staff, assists with problem situations, and provides technical support.
- Prepares or completes various forms, reports, correspondence, grant reports, invoices, newspaper copy, patient records, Public Health records, and other documents.
- Receives various forms, reports, correspondence, payments, patient records, and other documentation; reviews, completes, processes, forwards, or retains as appropriate.
- Communicates with supervisor, co-workers, other departments, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
- Operates office equipment including a copy machine, adding machine, calculator, typewriter, fax machine and related equipment; utilizes a computer and various programs to perform word processing, desktop publishing, and database management.
- Perform other related duties as requested.
Minimum Qualifications
EDUCATION AND/OR EXPERIENCE REQUIREMENTS
- Associate’s Degree in Executive Assistant, Business Administration, or other related field.
- Requires a minimum of six (6) months previous secretarial experience.
LICENSES, CERTIFICATIONS, AND OTHER REQUIREMENTS
- Prior to hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES QUALIFICATIONS
In order to perform the duties of the Administrative Specialist position (listed above) the following knowledge, skills, and abilities are essential for Administrative Specialist to possess.
- Knowledge of general office procedures and practices
- Knowledge of governmental procedures and operations.
- Knowledge of customer/client service etiquette.
- Knowledge of computer operation and use including accounting software, business productivity software and specialized accounting software/applications utilized by the department.
- Skill in coordinating, leading, and training staff in assigned responsibilities and duties.
- Skill in using, maintaining, enhancing and implementing databases and spreadsheets.
- Skill in reconciling department accounts, statements, records and reports.
- Ability to understand and apply basic governmental and departmental accounting practices.
- Ability to establish and maintain effective and professional working relationships.
- Ability to work as an effective and collaborative team player.
- Ability to follow Dunn County policies and procedures including those pertaining to confidentiality.
- Ability to prioritize and organize job assignments.
- Ability to manage time effectively, manage multiple projects, and complete work within established deadlines.
- Ability to work the allocated hours of the position.
MINIMUM LANGUAGE SKILLS QUALIFICATIONS
In order to perform the duties of the Administrative Specialist position (listed above) the following language skills are essential for the Administrative Specialist to possess.
- Ability to communicate clearly and effectively with other staff members, supervisors, and the general public in written and verbal form.
- English skills (oral, written and comprehension) sufficient to effectively communicate with all internal and external customers.
MINIMUM REASONING ABILITY QUALIFICATIONS
In order to perform the duties of the Administrative Specialist position (listed above) the following reasoning abilities are essential for the Administrative Specialist to possess.
- Ability to understand and effectively carry out verbal and written instructions.
- Must have ability to work accurately with attention to detail.
- Ability to prepare and maintain accurate and concise records and reports.
MINIMUM MATHEMATICAL ABILITY QUALIFICATIONS
In order to perform the duties of the Administrative Specialist position (listed above) the following mathematical skills are essential for the Administrative Specialist to possess.
- Ability to make arithmetic computations using whole numbers, fractions and decimals.
- Ability to compute rates, ratios and percentages.
In evaluating candidates for this position, Dunn County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
Physical and Work Environment
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law. Employees needing reasonable accommodation should discuss the request with the employee’s supervisor or Human Resources.
PHYSICAL REQUIREMENTS
- Physical effort will typically require prolonged and frequent exertion of objects weighing up to 25 pounds and/or infrequent exertion of objects weighing up to 50 pounds.
- Continuous speaking, hearing and using hands dexterously; work frequently requires sitting; and work occasionally requires standing, walking and reaching with hands and arms.
- Work has standard vision requirements.
- The physical and environmental hazards and risks associated with the job can be characterized as minimal.
WORK ENVIRONMENT
- Work is generally in a moderately noisy location (e.g. business office, moderate traffic).
Equal Opportunity Employer
Dunn County is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
By applying for this position, you acknowledge that you have read our job posting in its entirety and meet the basic requirements outlined above. Dunn County looks forward to reviewing your application.
