Part-Time Case Manager

Position: Part-Time Case Manager
Hours: Part time, 30 hours per week, Salaried
Schedule: Saturday through Tuesday, 3pm – 10 pm
Salary: $31,000 - $38,000 depending on experience
Benefits: Eligible for some benefits
*Cover letter is highly encouraged for application to be considered*

Summary
Supervise the facilities of the Shelter Apartments and Cairn House Shelter at Stepping Stones of Dunn County. Provide case management and referrals to families and individuals. Oversee volunteers and enforce shelter policies and procedures.
 
Primary Responsibilities
Shelter Operations

• Oversee volunteers, ensuring that operation needs of the shelter facilities, and individual needs of the shelter guests, are met, including some kitchen operations.
• Perform intake assessment and background check prior to shelter admittance.
• Provide orientation to shelter guests, case management, exit interview upon discharge, and follow-up.
• Work with families in setting goals and implementing action plans including but not limited to: budgeting, education or job training, employment, maintaining sobriety, parenting, finding affordable housing, and networking to other community resources.
• Enforce shelter policies and procedures.

• Maintain case documentation and statistical information.
• Routinely inspect and coordinate proper maintenance needs for building and grounds with the Maintenance Manager.
• Network, work cooperatively, and maintain positive relationships with other service providers, affordable housing management, churches, schools, civic organizations, hotel staff, and law enforcement.
• Attend relevant meetings, trainings, conferences, etc. related to the program or agency.
• Work with the Volunteer Coordinator to schedule volunteers and oversee their work.
• Maintain regularly scheduled office hours.

• Assist with and attend organizational fund-raisers and events.
• Be an ambassador for the organization through community networking and speaking engagements.
• Help with other Stepping Stones’ programs and agency tasks as needed.
• Other duties may be assigned by the Shelter Manager.

• Bachelor’s Degree in Social Work, Human Development, Psychology, or related field, or equivalent experience strongly preferred.
• Experience working in a human services setting.
• Ability to work with diverse populations and people in crisis, and to maintain strict confidentiality.
• Commitment to the Mission, Vision, and Values Statement of Stepping Stones.

• Excellent communication (oral and written) and interpersonal skills.
• Self-motivated and able to work independently.
• Possess a positive team approach in addressing clients’ needs and solving problems.
• Willingness and ability to network and work cooperatively with community partners.
• Assertive and able to enforce shelter policies and procedures.
• Excellent organizational abilities and attention to detail.
• Knowledgeable about community programs and resources.
• Proficient in Microsoft Office computer programs.

• Valid driver’s license and ability to drive program vehicle.

• Reports directly to the Shelter Manager.
• Works with residents, area agencies, and other community programs in striving to reach the Stepping Stones Shelter program goals.
• Partnership with Stepping Stones’ staff, volunteers, and the Board of Directors in fulfilling the organization’s mission.